Effective Date: [Insert Date]

Welcome to Folks ("we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of the Folks mobile application, website, and services (collectively, the "Platform"). By using Folks, you agree to these Terms.

Folks is a platform that connects users with local service providers such as maids, cooks, and other household workers. Folks acts as a facilitator and does not directly employ service providers unless explicitly stated.

• You must be at least 18 years old to use the Platform.
• By using Folks, you confirm that you have the legal capacity to enter into a binding agreement.

• You are responsible for maintaining the confidentiality of your account.
• You agree to provide accurate and complete information.
• Folks reserves the right to suspend or terminate accounts for false information or misuse.

• Folks connects clients with independent service providers.
• Payments may be made directly between users or through the Platform.
• Folks may charge a service fee for facilitating transactions.
• Folks is not responsible for disputes related to payments unless processed through the Platform.

• Service providers are independent and not employees of Folks.
• Providers are responsible for their conduct, quality of service, and compliance with local laws.
• Folks may perform basic verification but does not guarantee reliability.

Users agree not to:

• Use the Platform for illegal activities
• Misrepresent identity or services
• Harass, abuse, or harm others
• Violate any applicable laws or regulations

• Cancellation policies may vary depending on the service.
• Refunds are subject to review and approval by Folks.
• No refunds for completed services unless proven misconduct.

• Users may leave reviews based on their experience.
• Reviews must be honest and not misleading.
• Folks reserves the right to remove inappropriate content.

• Folks is not liable for any damages arising from services provided by independent providers.
• Users engage with providers at their own risk.

You agree to indemnify and hold Folks harmless from any claims, damages, or disputes arising from your use of the Platform.

Folks reserves the right to suspend or terminate access at any time for violations of these Terms.

Your use of the Platform is also governed by our Privacy Policy.

Folks may update these Terms from time to time. Continued use of the Platform constitutes acceptance of updated Terms.

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Bangalore, Karnataka.

For any questions regarding these Terms, please contact:

Email: [Insert Email]
Website: https://folks-app.com

By using Folks, you acknowledge that you have read, understood, and agreed to these Terms of Service.